In the past, patient experience was a trendy buzzword. Today it is finally getting serious investment and attention. We still have a long way to go, but with the entry of retail health, healthcare organizations are finally moving quickly to offer...
Patient Experience
According to Press Ganey, patient experience scores are steadily rising, nearing pre-pandemic levels. What is behind this improvement? And more importantly, will this upward trajectory continue? Deirdre Mylod from Press Ganey’s Institute for...
Amenities recently announced the addition of provider search and scheduling capabilities to their digital front door and patient loyalty platform. What does this mean for Amenities’ customers? We spoke with CEO Aasim Saeed to find out.
What will 2024 be like for healthcare marketers? Here are some of the best predictions (on video) that we received! Do you agree?
According to Dr. Geeta Nayyar the root cause of healthcare misinformation is a lack of trust. Since building trust at scale is a primary goal of healthcare marketing, Dr. Nayyar believes marketers can help stop the spread of misinformation.
Epic’s CRM solution – Cheers – has added new capabilities in response to rapidly evolving healthcare consumer expectations. With personalization, easy access to EHR data, and centralized communications it is a needed compliment to Epic’s MyChart...