Note: In case you missed the other 12 Days of #HITMCChristmas, you can start with the first day here along with the story behind #HITMCChristmas or read all 12 days here as they are published. On the 4th Day of #HITMCChristmas we’re excited to...
Patient Experience
Stop Trying to be Amazon Despite the pandemic, the wave of consumerization continues to wash over healthcare. Organizations are still adopting new technologies and processes designed to provide patients with personalized and convenient experiences...
Being a patient advocate isn’t easy. Attention is mostly paid to clinicians, administrators, payors, pharmaceutical companies, government agencies and medical device makers. Patients are often an afterthought. But thanks to the determined work of...
The 2020 Medigy HITMC Awards Event is happening on June 30th at noon ET. By design, it will kick off with the Patient Advocate of the Year Award. Here at HITMC, we believe that patients are the center of healthcare. Putting patients up front in our...
Improving the patient experience doesn’t have to be costly. In part one of this two-part series, we took a look at what practices can do offline to change how they interact with patients. Now, let’s take a look at the online components. If a...
While healthcare has shifted towards improving the patient experience in many ways, some of the ideas getting the most attention come from very large organizations making substantial investments. What are smaller organizations like specialty...